Tag: dustee jenkins

Spotify Continues to Ramp Up Platform Safety Efforts with Acquisition of Kinzen

Spotify and Kinzen logos

Listen to this story read aloud in 2 minutes and 15 seconds. 


Today, Spotify is excited to share that we have acquired Dublin, Ireland-based Kinzen, a global leader in protecting online communities from harmful content. Kinzen’s advanced technology and deep expertise will help us more effectively deliver a safe, enjoyable experience on our platform around the world.
 

Spotify’s current partnership with Kinzen, which began in 2020, has been critical to enhancing our approach to platform safety. The company’s unique technology is particularly suited for podcasting and audio formats, making its value to Spotify clear and unmatched. The technology the Kinzen team brings to Spotify combines machine learning and human expertise—backed by analysis from leading local academics and journalists—to analyze potential harmful content and hate speech in multiple languages and countries. 

“We’ve long had an impactful and collaborative partnership with Kinzen and its exceptional team. Now, working together as one, we’ll be able to even further improve our ability to detect and address harmful content, and importantly, in a way that better considers local context,” said Dustee Jenkins, Spotify’s Global Head of Public Affairs. “This investment expands Spotify’s approach to platform safety, and underscores how seriously we take our commitment to creating a safe and enjoyable experience for creators and users.”

Given the complexity of analyzing audio content in hundreds of languages and dialects, and the challenges in effectively evaluating the nuance and intent of that content, the acquisition of Kinzen will help Spotify better understand the abuse landscape and identify emerging threats on the platform.

“The combination of tools and expert insights is Kinzen’s unique strength that we see as essential to identifying emerging abuse trends in markets and moderating potentially dangerous content at scale,” said Sarah Hoyle, Spotify’s Head of Trust and Safety. “This expansion of our team, combined with the launch of our Safety Advisory Council, demonstrates the proactive approach we’re taking in this important space.”

It’s Time To Act. The Internet Economy Depends on It

Spotify CEO Daniel Ek Speaking at an event in Brussels

In March 2019, Spotify took the bold step of filing a complaint against Apple with the European Commission for anti-competitive behavior and abuse of dominance in the music streaming market. For years, Apple has consistently tilted the playing field in favor of its own services to disadvantage rivals, stifle innovation, and make it harder for companies like Spotify to compete. 

But it’s not just Spotify who’s impacted.

Nearly every consumer now owns a smartphone and uses it as their primary means of accessing services on the internet, which means everyone is impacted, putting the internet economy at risk. 

Fast-forward to today, and the European Commission, while having built its own strong case against Apple over the last few years, still hasn’t brought the case to conclusion. This is especially problematic as we’ve seen Apple seek to circumvent or outright defy regulations in other markets around the world in order to evade meaningful changes to their behavior.  

This is why Spotify CEO Daniel Ek—joined by Global Head of Public Affairs Dustee Jenkins, General Counsel Eve Konstan, and others from our team—traveled to Brussels, the seat of the Commission, for a full day of meetings and events earlier this month. This included time with key Commissioners to ask that they deliver a robust decision against Apple as soon as possible, because the internet moves fast, and every day that passes without any action erodes companies’ ability to innovate on behalf of consumers—not just in Europe, but around the world. Remedies must be levied to drive impact. Otherwise, Apple will have no real incentive to change. 

But the Apple case wasn’t the only issue on our agenda. We shared our thoughts around the remarkable work the Commission has done to advance Europe’s digital economy, and the leadership role it has taken with the recent landmark tech regulations of the Digital Markets Act (DMA) and Digital Services Act (DSA). While we applaud these efforts, we don’t see the DMA specifically as a substitute to the case we filed in 2019. Instead, we view it as a much-needed complement and believe that a decision on our case is still key to ensuring significant and lasting change. 

We also spent time with students at Vlerick Business School, where Daniel discussed leadership, the importance of healthy debate, the challenges of continuous innovation, and Spotify’s relentless focus on speed and building culture and resiliency. He also talked about his desire to unleash Europe’s entrepreneurial potential and the role of business in driving meaningful solutions to some of society’s biggest issues. And realizing this is only possible when there is a level playing field. 

The day concluded with a Spotify-hosted reception that featured a fireside chat with Daniel moderated by renowned Brussels-based commentator Shada Islam and a musical performance by award-winning Belgian singer-songwriter and RADAR artist Meskerem Mees. During the conversation, Daniel reaffirmed just how critical it is to keep fair competition at the top of the Commission’s agenda, given the billions of developers and consumers who are at the mercy of gatekeeper platforms like Apple. 

Fair and open platforms enable better consumer experiences and allow developers to innovate, grow, and thrive. Spotify believes we have a duty to ensure that we’re helping to pave pathways to success for start-ups out there just looking for a shot. So we’ll continue to engage on these topics and advocate for an ecosystem in which fair competition is not only encouraged, but guaranteed. 

To learn more, please visit TimeToPlayFair.com

All Eyes on Cannes Lions: Spotify Closes Out an Action-Packed Week on the Croisette

Peter Girardi, Hasan Minhaj, Winston Duke and Dawn Ostroff sit outside on a stage in front of a spotify logo. they are having a conversation.
Photo credit: David M. Benett/Dave Benett/Getty Images

From engaging discussions during the day to exciting musical performances at night, Spotify Advertising brought the heat to the Croisette. Take our word for it: Our trip back to France was a hit. And before we bid au revoir, we want to relive all the festivities.

Tune in to Gen Z’s listening habits

On Monday, Spotify’s Global Head of Public Affairs, Dustee Jenkins, moderated the panel “Who is Gen Z Really?” with Teenager Therapy cohosts Kayla Suarez and Thomas Pham and JUV Consulting Founder and CEO Ziad Ahmed. Collectively, they unpacked findings from Spotify’s annual Culture Next report and focused on how Gen Z is listening and creating on Spotify as they navigate early adulthood—and what this means for brands trying to reach them. Here are some highlights from the panel.

Four guests sit on an outdoor stage conducting a panel

(L to R) Thomas Pham, Kayla Suarez, Ziad Ahmed, and Dustee Jenkins. Photo credit: Dave Benett/Getty Images

“With Gen Z, we want brands to be authentic and honest about their values and their fallbacks too. Gen Z can see if they’re trying too hard or being fake. And that doesn’t mean perfect. We aren’t perfect either, but you have to tell the truth. It goes a long way with building a foundation of trust and honesty.” – Kayla Suarez

“Brands talk for Gen Z. . . . I think the best way to get young people onboard is to include them in the conversation and let them have influence.” – Thomas Pham

“Mental health being top genre for Gen Z—it doesn’t blow my mind. It is surprising to me to meet a Gen Zer who self-identifies as happy. Especially coming out of the pandemic. Am I happy? Am I fulfilled? A lot of people came out of this with really mixed conclusions, and we had nowhere to turn for the next step . . . platforms like Spotify help us feel heard, seen, and inspired.” – Ziad Ahmed

 

Kicking Off Cannes Lions With an Intimate Evening of Music and Culture

Marcus Mumford performs at Spotify's intimate evening of music and culture, during Cannes Lions 2022, at Villa Mirazur

Photo credit: Getty Images

On Monday, Spotify welcomed our guests back to the stunning Spotify Beach for the first time since 2019. The day began with two insightful panels and ended as only Spotify can: with an evening of music, culture, and celebration.

Set at a villa overlooking the picturesque French Riviera, the event featured memorable live performances, seasonal cocktails, and cuisine. Guests were welcomed to the flower-studded event by an instrumental quartet that played instrumental versions of pop hits. 

Spotify Expands Our Company News Podcast Slate With Two More Shows for Listeners To Love

In summer 2020, we launched the Spotify: For the Record podcast to accompany our newsroom as we dove behind the scenes into music, podcasts, creators, tech, and trends in the way only Spotify can. In the months to follow, we spoke to K-pop fans around the world, explored how to create a podcast, got into the nitty-gritty of our quarterly earnings, and much more. Now, after a year of storytelling under our belt, we’re excited to share that we’re expanding Spotify: For the Record from one company podcast to three.  

These three separate podcasts are now better tailored to our audiences—from Spotify fans to employees to industry insiders—with important, relevant themes and episodes that are unique to each group. What’s ear-catching to those in the creator and entertainment industries is often somewhat different from what’s interesting to those who are up on consumer and lifestyle trends, as well as from those in the business and finance community. By turning Spotify: For the Record into three shows—Spotify: For the Record, Spotify: Mic Check, and Spotify: Discover This—we’re able to capture stories and entertain our listeners in a whole new way.

“We want to tell stories in a way that’s uniquely Spotify and probably to no one’s surprise, we believe audio provides the perfect medium,” said Spotify’s Head of Global Communications, Dustee Jenkins. “As a company, we strive to bring creators and fans closer together, and our podcasts further that ambition. By moving from one podcast into three segments with distinct audiences, we can ensure that the stories we’re telling and the topics we’re covering reach the people who care about them the most.” 

Check out our new slate of podcasts. 

Spotify: Discover This

Debuts mid-October

Tune in if you love music, podcasts, cultural moments, trends, and inside scoops from experts, artists, and creators.

Spotify: Discover This will share fresh insights on music, podcasting, cultural moments, and trends amplified in a way only Spotify can. This Spotify podcast is a smart mix of great music, artist interviews, and surprises delivered with a healthy dose of humor. The premiere episode will focus on the evolution of country music by showcasing the new emerging artists that listeners are discovering.

Spotify: Mic Check

Turns on mid-October

Tune in if you love artists and creators telling their stories in their own words.

Spotify: Mic Check will connect creators with fans through intimate conversations with musicians and podcasters from around the world. Each episode, artists and podcasters will share exclusive recordings and personal stories in their own words.

Spotify: For the Record

Relaunches on October 28

Tune in if you love exclusives and insights on Spotify from our leaders and teams. 

In the third season of Spotify: For the Record, we will continue to pull back the curtain on our business, taking listeners behind the scenes with earnings reports, breaking news, product launches, and business updates. But this season, we’re going further and making this podcast the only place where our audience can hear certain business updates.

Can’t wait? Make sure to “Follow” each show on Spotify to listen to new episodes as soon as they drop. 

CEO Daniel Ek and CFO Paul Vogel Break Down Q2 Earnings in Latest Episode of ‘Spotify: For the Record’

Spotify announced its second-quarter results yesterday, and there was a lot to unpack. For the story behind the numbers, we tapped the experts to join this week’s episode of Spotify: For the Record. CEO Daniel Ek and CFO Paul Vogel sat down with Dustee Jenkins, Head of Global Communications, to discuss the results and what they mean for the future of the platform.

Daniel Ek Qu

In addition to covering the highlights from the quarter, the impact of COVID-19, and the opportunities ahead, the episode also featured Fresh Finds program artist Julia Wolf, reflected on the rebrand of Spotify’s flagship playlist, Today’s Top Hits, and welcomed Call Her Daddy and Armchair Expert, two globally beloved podcasts, exclusively to Spotify. Daniel also discussed Spotify’s innovative new live audio app Greenroom—and revealed whether he’s dropped into a room himself.

Stream episode “Q2 2021 Earnings: Accelerating Innovation” now.

CEO Daniel Ek and CFO Paul Vogel Drop in on the Latest Episode of ‘Spotify: For the Record’ to Discuss Q1 Performance

The first few months of 2021 proved to be busy at Spotify. We held our virtual event Stream On, launched in 86 new markets around the world, and acquired the live audio app Locker Room. So in the most recent episode of Spotify: For the Record, Head of Global Communications Dustee Jenkins, CEO Daniel Ek, and CFO Paul Vogel sat down to reflect on Spotify’s relentless pace of innovation in audio by diving into our quarterly earnings report.

The trio covers an explosion of growth in Latin America, top genres in Pakistan, and why they’re excited about the opportunity of live audio. The episode also canvasses the big cultural moments from the past few months, including Olivia Rodrigo’s runaway hit “Driver’s License,” the number of user-created vaccine playlists, and notable new podcasts, from Caso 63 to Renegades.

Plus, for the first time, Daniel reveals the name of the reimagined Locker Room app. 

Stream “2021 Q1 Earnings: Highlighting New Markets & New Acquisitionsnow.

‘Stream On,’ Q4 Earnings, and Our Launch in South Korea: Learn More on the ‘Spotify: For the Record’ Podcast

Our latest Spotify: For the Record episode dives into our biggest headlines of the week. Dustee Jenkins, Head of Global Communications, sits down with CEO Daniel Ek and CFO Paul Vogel to discuss yesterday’s fourth-quarter earnings results. The trio touches on the company’s outlook, our end-of-year Wrapped campaign, the continued rise in podcasts, and other Q4 highlights.

Dustee also queries Daniel about Spotify’s recently announced “Stream On” event. You can check out their full conversation in the episode, but in the meantime, find a brief behind-the-scenes preview of what will happen on February 22 below.

 

Finally, we travel from Stockholm to Seoul to discuss Spotify’s launch this week in the sixth-biggest music market in the world: South Korea. David Park, our Managing Director there, joins us as we talk about the magnitude of this expansion.

Ready to dig in? Check out the episode here.

CES 2020: Spotify Makes Noise with SAI Announcement, Ludacris Performance, and More

This week, industry experts once again converged at the Consumer Electronics Show (CES) in Las Vegas, Nevada. Spotify was on the ground for the seventh year in a row, contributing to the mix of innovative discussions and product debuts.

From the launch of Spotify Podcast Ads, powered by Streaming Ad Insertion (SAI) to partying with Ludacris at our annual Spotify Supper, we listened, learned, and connected in person and through a love for all things audio. Take a look back at some of Spotify’s notable CES 2020 moments.

Wired x Spotify: The Trends That Will Define 2020 and Beyond

“There’s no other medium like podcasts. They’re a uniquely intimate format that resonates with listeners, and our research proves it—81% of users take action after they’ve heard a podcast ad.” —Lee Brown, Spotify VP, Global Head of Ad Sales at the Wired x Spotify fireside chat with Wired Editor-in-Chief Nicholas Thompson

Credit: Denise Truscello/Getty Images for Spotify

Cheers to Happy Hour

“I’m so excited to launch Spotify Podcast Ads powered by our proprietary Streaming Ad Insertion tech. We’re bringing real-time targeting, measurement and interactivity to the format for the very first time.” —Jay Richman, Spotify Head of Global Ads Business and Platform

Credit: Bryan Steffy/Getty Images for Spotify

ELLE Women in Tech Panel with Dustee Jenkins

“I always had an inner voice that said ‘keep going.’ We have to be intentional about supporting and advocating for other women.” —Dustee Jenkins, Spotify Global Head of Communications

Credit: Bryan Steffy/Getty Images for Spotify

“Yeah!” It’s Spotify Supper

With a performance by Ludacris and bites from three James Beard Award-winning chefs—Tim Hollingsworth, Charleen “The Veggie Whisperer” Badman, and Kwame Onwuachi—there was plenty to chew on and a lot to celebrate.  

Oh yeah, did we mention Lele Pons, Paul Feig, Sophia Bush, and Paris Hilton hit the dance floor during Luda’s performance?

Culture: Now Streaming, Live from CES

Every January, tech companies, marketers, publishers, and media agencies converge in Las Vegas, Nevada, at CES (Consumer Electronics Show). It’s a marquee opportunity for creative and technology leaders to set the stage for—and get a glimpse of—what’s in store for the year ahead.

Spotify, founded on innovation, is no stranger to the annual event. In fact, our activations at CES (not to mention the Cannes Lions Festival, as well as dozens of other stages over the past six years) showcase our commitment to the constant we’ve built our business upon: change. This year, we’ll once again be part of the CES mix, highlighting the latest innovative and effective ad opportunities for our brand partners.